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  • Home > News > Company News > Guardian Glass focuses on service innovations at glasstec 2022

    Guardian Glass focuses on service innovations at glasstec 2022

    Post TimeㄩAug 12,2022Classify:Company NewsViewㄩ994

    Bertrange, Luxembourg, August 10 2022 - Guardian Glass is set to showcase a clear customer service focus at glasstec 2022 (Hall 10, stand A38).  Glasstec, the world*s leading event for the glass industry, opens its doors in D邦sseldorf, Germany, 20-23 September.


    Spearheading this will be the announcement of new online innovations to support Guardian*s reputation for customer service.  Including a new Resource Hub that will offer both customers and the wider glass community a wealth of technical information. It will also feature a new Customer Service Portal to streamline communications and processes 每 allowing customers to easily check product availability, place an order and track deliveries via the portal 每 24 hours a day. Along with the ability to contact Guardian at any time with requests and queries.


    In addition, the hub will include a new online Training Center to help customers learn more about glass. This features a variety of interactive tools and resources 每 including video-based tutorials, accredited modules, live webinars and in-person sessions booked online.


    Andrew Wilkins, Managing Director, Global Branding & Communications at Guardian Industries, comments: ※Our new, 24/7, Customer Service Portal will offer customers a new and more convenient way of working. In addition to easy, transparent ordering, customers can raise requests, obtain a quote, order samples and track delivery at any time. By making our interactions smoother, we can make the most of the future together.§


    A selection of Guardian*s innovative glass products from across the globe will also be on display. In Europe this includes SunGuard® eXtraSelective SNX 70, with outstanding solar control and light transmission approaching 70%. For the Africa & Middle East region SunGuard® SuperNeutral SN Carbon 50 T has been developed to answer growing demand for performance glass with a stylish, neutral grey appearance. Whilst in North America, new SunGuard® SNR 50 combines crisp neutrality on the exterior with reduced 0.25 solar heat gain and 48% light transmission on the interior 每 to create bright, inviting spaces.


    One section of the stand will also show how to view coated glass samples, in order to make more informed choices when specifying 每 an initiative that reinforces Guardian*s engagement to service levels. 


    Further, Guardian will take the opportunity to demonstrate a commitment to address environmental challenges with a focus on Environmental Stewardship. This includes seminars on tangible ways to help the sector achieve sustainability goals, with key speakers from the industry, and beyond, helping to develop a clear consensus. This will include presentations on aspects such as Bird Friendly solutions, sustainable construction and LEED projects. The stand will also bring to life the importance of taking a holistic approach across the lifecycle of glass, via an interactive Environmental Stewardship Wall. 


    Whether it*s expanding knowledge, highlighting product innovation, or exploring the path to sustainability, Guardian Glass* presence at glasstec 2022 will encourage us all to See What*s Possible. 


    Source: glassglobalAuthor: shangyi

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